Frequently Asked Questions – NHEX

Request a free valuation on our Sell Your Vehicle page or call us. We’ll give you a same-day offer, arrange nationwide collection (usually within 24–72 hours), and make an instant bank transfer before your vehicle leaves.

Yes — from single units to complete fleet disposals. We can evaluate from photographs, lists or spreadsheets and coordinate staged collections.

Before collection. We make a cleared Faster Payments transfer to your bank and, once confirmed, our driver completes handover.

For fleets or long-distance logistics we can agree a holding deposit, with the balance paid in full prior to collection.

All commercial types: tippers, grabs, flatbeds, tractor units, curtain siders, tankers, box trucks, vans and plant machinery (excavators, telehandlers, loaders, etc.).

Yes — including non-runners, MOT failures and damaged units. We’ll price accordingly and arrange appropriate transport.

Typically: V5C/logbook (or proof of ownership), photo ID and proof of address (business letterhead for companies), service/inspection records if available, and any manuals/keys.

We can settle outstanding finance directly with your lender (or deduct it from proceeds). Please provide an up-to-date settlement letter.

Usually within 24–72 hours UK-wide. We’ll agree a slot that fits your site schedule.

No — we arrange nationwide collection. If it’s a non-runner, we’ll send suitable recovery/low-loader equipment.

We assess make/model, year, mileage/hours, condition, specification (Euro class, PTO/HIAB, axle config), service history, market demand and export value. Photos accelerate accurate pricing.

Yes — completely free. If you don’t accept, there’s no charge and no pressure.

Yes — we buy from private owners, sole traders, SMEs, PLCs, local authorities and plant hire firms.

Yes — we regularly purchase export-ready and de-fleet vehicles. We can coordinate multi-unit collections and documentation.